Medical Records

Looking to obtain a copy of your medical records?

We offer two ways to access your medical record:

MyHealthOne Portal:

MyHealthOne consolidates many common tasks into one secure, easy-to-use online patient portal. It gives you access to most of your medical records on your desktop computer, laptop, tablet or smartphone 24 hours a day.

*Note that some medical records may only be available through our hospital Medical Records office.

Access Patient Portal

Download the MyHealthOne app

You can also download the MyHealthOne app in the App Store and on Google Play to access your health information.

Get it on Google Play Download on the App Store

Paper Copy of Medical Records:

Please complete the following steps to obtain a paper copy of your medical records:

1. Print and complete the Medical Records Release Form.
2. Complete, sign and date the form. In order to verify your identification and validate your authorization, we require that you include a legible copy of a valid photo I.D. (e.g., driver’s license, military I.D. or state I.D.).
3. Mail, or fax your paperwork to the facility where you were treated.

Per Florida statute, there may be a charge for providing the copies at $0.25 per printed page and $0.02 per page for electronic copies. Records will be mailed within 5-7 business days.

For further information or assistance call (866) 463-7272.

Urgent Requests, Records for your Physician

For immediate continuity of care, your healthcare provider can request records.

The physician office must fax a written request on their letterhead to (855) 446-6008 indicating the patient’s name, date of birth and date of visit in the facility. Please indicate “STAT” for all urgent requests.

For assistance call (866) 463-7272.

Insurance, Attorney, Disability and Third Party Requests

Requests should be sent from your insurance company, attorney, or Disability Determination Service and mailed to the address below. We cannot accept faxes and email requests.

Mail request to:

Aventura Hospital & Medical Center - Release of Information
$ehc_current_facility.address1
$ehc_current_facility.city $ehc_current_facility.state, $ehc_current_facility.zip